You are currently viewing Coinify Error on Ledger Live “Not Able to Get Signature” [Fixed]

As of the latest update on December 21, 2023, the Coinify Error on Ledger Live persists. Users continue to face challenges in executing crypto transactions. While attempting to sell cryptocurrency via Coinify on Ledger Live Mobile have reported a recurring error message stating: “not able to get signature fields. The problem was first identified on December 18, 2023. Our Ledger Partner has been actively working to isolate the root cause of this issue. In this guide, we delve into the root cause of the bug, and the ongoing efforts to resolve it and provide a detailed solution to empower users.

Note: You can contact us through live chat for the resolution of the “Not Able to Get Signature Field” error.`Our support team is available 24 hours.

Understanding the Root Cause of Coinify Error on Ledger Live

Expert developers of Ledger have meticulously examined the intricacies of the Ledger Live Mobile system. They have identified the root cause behind the “not able to get signature fields” error. This comprehensive understanding is crucial in ensuring that the forthcoming patch addresses the issue at its core, providing a robust and lasting solution.

Also Read: How To Transfer Crypto From Ledger To Bank Account [Quick Guide]

Resolution of Coinify Error on Ledger Live

As of now, The Ledger development team is in the final stages of preparing a patch that comprehensively tackles the identified bug. The patch will be deployed shortly, and users can expect to see the update containing the fix in both the App Store and Google Play.

Keep Checking For App Updates

To stay abreast of the latest developments, make sure to check for updates on the App Store and Google Play. Upcoming update, ensure a seamless and error-free experience when selling crypto via Coinify on Ledger Live Mobile.

Patience Pays Off

While we understand the urgency, we appreciate your patience during this process. Our commitment to delivering a solution that eradicates the issue is unwavering. Your crypto transactions are important to us, and we are working tirelessly to ensure a swift and effective resolution.

Additional Resources

In the meantime, consider exploring related articles to enhance your understanding of ongoing issues in December 2023, such as address poisoning scams and error code 0x6e00. Our support team is also available to address any specific concerns you may have.

Beware of Address Poisoning Scams

As the crypto landscape evolves, it’s crucial to remain vigilant against address poisoning scams. Familiarize yourself with the latest tactics employed by scammers to protect your assets.

Solve Error 0x6e00

For users encountering the specific error code 0x6e00, refer to our detailed guide on resolving this issue efficiently.


At Crypto Customer Care, we are committed to providing unparalleled support and solutions for our users. While our Ledger Partner diligently rolls out the patch for the “not able to get signature fields” bug, your satisfaction and confidence in our platform remain our top priorities. Stay tuned for the upcoming update.


  • Jacoby Pope

    Jacoby Pope is an accomplished Article Editor at "Crypto Customer Care" with an extensive 7-year tenure in the cryptocurrency realm. Specializing in crafting comprehensive guides and troubleshooting solutions for various crypto wallets, as well as providing insights into cryptocurrency, trading, and investment strategies, Jacoby is a seasoned professional in the field.

    View all posts