If you find yourself facing issues with your Samourai Wallet or have questions, it is crucial to seek assistance from our Samourai Wallet support team to ensure a smooth and secure user experience. You can easily reach out to our customer support team through various channels, ensuring prompt and effective solutions to your concerns. Feel free to contact our Samourai Wallet support via phone or visit our contact us page for comprehensive assistance. The dedicated support team is available 24/7/365 at your service.

What is Samourai Wallet?

It is a privacy-focused Bitcoin wallet designed to enhance security and confidentiality in cryptocurrency transactions. It prioritizes user anonymity by incorporating advanced privacy features to thwart blockchain-based surveillance and censorship. The wallet ensures users always maintain control of their private keys, eliminating the need for email addresses, ID checks, or any compromising personal information during the setup process.

Recently, Samourai Wallet has been actively involved in responding to proposed regulations that could impact Bitcoin privacy practices. They assembled a legal team to address FinCEN‘s proposed rules that aim to restrict privacy best practices, such as avoiding address reuse and conjoin transactions.

How Samourai Wallet Customer Support Team Can Help You?

Our support Team is dedicated to assisting with any issues or inquiries users may encounter. You can reach out to us through various channels:

  1. Email Support: For questions, concerns, or bug reports, you can email the support team at [email protected]. We are prompt and responsive to assist you.
  2. Live Chat: We have the Live Chat support team to assist you. The support team is ready to provide real-time support to address your needs. “Tap on the CHAT Icon
  3. Customer Care Phone Number
  4. Telegram Groups: The official support channels include Telegram groups.

Whether you encounter technical issues, have questions about wallet features, or need assistance with recovery, the Samourai Wallet Customer Support Team is readily available to ensure a smooth experience.

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How To Contact Samourai Wallet Support

To contact the Samourai Wallet Customer Service Team, you have multiple options:

  1. Email Support: For general inquiries, concerns, or bug reports, you can email the support team at [email protected].
  2. Live Chat: If you need immediate assistance, We are available to Live Chat for recovery and support. The support team is standing by to provide real-time help.
  3. Phone Number
  4. Contact us: Click to raise a support ticket.

How To Login and Setup Samourai Wallet?

Setting up and logging into Samourai Wallet involves the following steps:

  1. Download and Install:
    • Visit the Google Play Store on your Android device.
    • Search for “Samourai Wallet” and install the application.
  2. Open the Wallet:
    • Launch the Samourai Wallet application on your device.
  3. Creating a New Wallet:
  4. Initial Configuration:
    • During the setup process, you may need to configure settings such as security features and privacy options.
  5. Login:
    • Once the setup is complete, you can log in to your Samourai Wallet using the credentials you created during the wallet creation process.
  6. Explore Features:
    • Familiarize yourself with the wallet’s features, settings, and options for secure and private Bitcoin transactions.

For a visual guide, you can refer to tutorial videos on platforms like YouTube for step-by-step instructions on setting up and using Samourai Wallet.

Remember to follow the recommended security practices and keep your recovery phrase secure to ensure the safety of your Bitcoin holdings.

How Do I Recover My Samourai Wallet?

To recover your Wallet, follow these steps:

  1. Open the Troubleshoot Menu:
    • Tap the “three vertical dots on the top right of the toolbar”
    • and then tap “Settings“. This will launch the main settings menu.
  2. Install Samourai:
    • If Samourai Wallet is not installed, download and install the app from a trusted source.
  3. Launch the App:
    • Once Samourai is installed, launch the app on your device.
  4. Restore Wallet:
    • If there is an existing backup on your device, the app will automatically detect it and prompt you to restore your wallet.
  5. Enter Secret Words (Mnemonic):
    • Follow the on-screen instructions to enter your secret words (mnemonic) during the restoration process.
  6. Create PIN Code:
    • Set up a new PIN code for your wallet for added security.
  7. Verify:
    • Confirm the recovery process and ensure that your wallet has been successfully restored.

For additional assistance or if you encounter any issues during the recovery process, you can contact our Crypto Customer Care team.