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Fix Safepal Wallet Not Showing Balance
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  • Post last modified:29/03/2024
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Welcome to our blog post, where we dive into one of the most common issues faced by users of the Safepal wallet: the “Safepal Wallet Not Showing Balance” problem. If you’ve found yourself in a situation where your Safepal wallet is not displaying the correct balance or showing no balance at all, don’t worry! In this blog post, we’ll explore the possible causes behind this issue and guide you through a step-by-step troubleshooting process to help you regain access to your funds.

Also Read: How To Recover Wallet From Observation Mode in Safepal

Table of Contents

    Also Read:- How To Withdraw Crypto From Kucoin To Trust Wallet

    Major Reason: Why Safepal Wallet Not Showing Balance

    If your Safepal wallet is not showing your balance, there are a few possible reasons for this issue:

    1. Network Issues:

    You should first determine whether there is a problem with the network. The wallet can be unable to communicate with the blockchain network, causing mismatched balance displays. Etherscan or BSCscan are sites where you can check the network status for any known issues.

    2. Incorrect Address:

    Alternatively, your wallet address may be incorrect, preventing you from viewing your balance. Your wallet address must match your address. Don’t forget to enter it correctly.

    3. Synchronization:

    There is also the possibility that the wallets are still synchronizing with blockchains. It can take a while for this process to complete, depending on the network and the amount of data to be synced. See if your balance appears after waiting a bit and refreshing your wallet.

    4. Technical Issues:

    If your wallet does not show your balance due to technical issues, this may be because of a problem with it. Contact Safepal for assistance or try reinstalling the app.

    Whatever the case, backing up your private keys or seed phrases is always a good idea if you need to recover your wallet.

    Steps to Fix Safepal Wallet Not Showing Balance

    If your Safepal wallet is not showing your balance, there are a few steps you can take to try to fix the issue:

    1. Check your Internet connection

    Check your Internet connection

    The wallet may not be able to synchronize with the blockchain and display your balance properly if you have an unstable internet connection.

    2. Restart the App

    Restart the App

    Close the Safepal app and then reopen it. This can help refresh the connection and may resolve any temporary issues.

    3. Update your Wallet App

    Update your Wallet App

    Ensure that you have the latest version of the Safepal Wallet app installed on your device. An outdated version may contain bugs that can cause problems with the balance display.

    4. Check the Blockchain explorer

    Check the Blockchain explorer

     To ensure that your transactions have been successfully confirmed on the blockchain, you can check the blockchain explorer if the above steps do not resolve the issue. For more information, you may need to contact Safepal’s customer support if your transactions have been confirmed, but your wallet doesn’t display your balance.

    5. Restore your Wallet

    Restore your Wallet

    You may need to use your seed phrase or private key to restore your wallet if it isn’t syncing. Remember to back up your seed phrase or private key before attempting this, as restoring your wallet without this information could lead to you losing your funds forever.


    In conclusion, the “Safepal Wallet Not Showing Balance” issue can be a frustrating experience for users relying on the Safepal wallet to manage their digital assets. However, with the troubleshooting steps outlined in this blog post, you can take proactive measures to resolve the problem and regain access to your funds.

    Thank you for reading, and we wish you a seamless experience with your Safepal wallet and continued success in your cryptocurrency endeavors!

    Frequently Asked Questions (FAQs)

    How long does a Safepal transaction take?

    Cross-chain swap orders from SafePal typically take 15-30 minutes to complete. If your swap order is taking longer to complete, there are two possible reasons: 1. The swap transaction takes longer than usual because of network congestion on the blockchain.

    Can Safepal be trusted?

    You can use SafePal wallets with their app, browser extension, or hardware devices all of which have designated security features. The first thing to remember is that all three wallets are non-custodial, which means that your private keys are never kept on them.

    Why is my Blockchain not showing the correct balance?

    The balance or transaction history of your Bitcoin wallet may be incorrect if you experience balance problems. The most common way to resolve this issue is to scan your addresses and clear your cache.


    • Jacoby Pope

      Jacoby Pope is an accomplished Article Editor at "Crypto Customer Care" with an extensive 7-year tenure in the cryptocurrency realm. Specializing in crafting comprehensive guides and troubleshooting solutions for various crypto wallets, as well as providing insights into cryptocurrency, trading, and investment strategies, Jacoby is a seasoned professional in the field.

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