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How To Fix Trust Wallet Balance Not Showing
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  • Post last modified:07/05/2024
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Trust Wallet is a popular mobile wallet that allows users to store and manage their cryptocurrencies. However, some users may experience issues with their Trust Wallet balance not showing or updating properly. In this blog post, we’ll discuss some common reasons for this issue and how to fix it. For Any Queries Call us.

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Major Reasons: Why Balance Not Updating on Trust Wallet?

Trust Wallet is a mobile wallet that allows users to store various cryptocurrencies and tokens. However, there might be instances where the balance on Trust Wallet is not showing or updating. Here are some possible reasons for this issue:

You might have opened a different wallet: If you cannot see your balance on Trust Wallet, you may have accidentally opened a different wallet. Ensure that you are opening the correct wallet.

Incorrect recovery phrase: If you have restored the wrong recovery phrase, you might not be able to see your balance. Every recovery phrase has its own unique Multi-Coin wallet address, so you need to find the correct set of words to recover your wallet.

Bad Internet connection: Trust Wallet requires a working Internet connection to function correctly. If you have a poor internet connection, your balance may not show or update.

Delayed transaction confirmation: Sometimes, when tokens transferre to your wallet, the transaction confirmation may be delayed. In this case, your balance may not show immediately.

Unsupported token: If you transfer an unsupported token to your Trust Wallet, you might not be able to see your balance. Also, when you buy a token on Trust Wallet via a decentralized exchange, the balance will not be shown on your wallet until you add the token to your wallet.

If your Trust Wallet balance is not showing or updating, it is advisable to check these possible causes and take the appropriate action.

5 Ways To Fix Trust Wallet Balance Not Showing Issue

1. Check Your Internet Connection:

One of the most common reasons for the Trust Wallet balance not showing or updating is a poor internet connection. Make sure that your device is connected to a stable and reliable internet connection. If you’re using a mobile network, try switching to a Wi-Fi network to see if the issue fix.

2. Check for App Updates:

Trust Wallet frequently releases updates to improve the app’s performance and fix bugs. Make sure that you have the latest version of the app installed on your device. To check for updates, go to the app store on your device and search for Trust Wallet. If there is an update available, install it and check again.

3. Clear App Cache:

Sometimes, the app cache can cause issues with the Trust Wallet balance not showing or updating. To clear the app cache, go to your “device’s settings“, select “Apps,” find Trust Wallet, and select “Storage.” Then, select “Clear Cache” and check if the issue resolve.

4. Check Your Wallet Address:

Make sure that you’re using the correct wallet address for the cryptocurrency that you’re trying to view in Trust Wallet. Double-check the wallet address and try refreshing the app.

5. Contact Trust Wallet Support:

If none of the above solutions work, contact Trust Wallet support for further assistance. You can contact our support through Live chat.


If you’re experiencing issues with your Trust Wallet balance not showing or updating, try checking your internet connection, updating the app, clearing the app cache, checking your wallet address, and contacting Trust Wallet support if necessary. By following these steps, you should be able to resolve the issue and continue using Trust Wallet to manage your cryptocurrencies.

FAQs (Frequently Asked Questions)
How to update the Trust Wallet app?

To refresh the Trust Wallet app, you need to update it to the latest version. Here are the steps to update the Trust Wallet app:

  • Open the Google Play Store app on your Android device or the App Store on your iOS device.
  • Search for “Trust Wallet” and click on the app.
  • If an update is available, you will see an “Update” button. Click on it to update the app.
  • Once the update is complete, open the Trust Wallet app to “use the latest version“.

Alternatively, you can also view all your apps that need an update by going to the Play Store or App Store, clicking on the three lines from the top left (near the search bar), and tapping “My apps & games“.

Note that keeping your Trust Wallet app updated to the latest version is important for security reasons and to ensure the app functions properly.

Can Trust Wallet Freeze Your Funds?

Trust Wallet itself cannot freeze your funds as it is a non-custodial wallet, meaning you are the sole custodian of your funds and you have complete control over them. However, it is crucial to keep your recovery phrase secure and not share it with anyone, as anyone who has access to your recovery phrase can access and withdraw your funds from your wallet. Additionally, it is important to keep in mind that Trust Wallet is a hot wallet, which means the keys to your digital assets are in your custody but on a device that connects to the internet. It is recommended to store large amounts of cryptocurrency in a cold wallet.


  • Jacoby Pope

    Jacoby Pope is an accomplished Article Editor at "Crypto Customer Care" with an extensive 7-year tenure in the cryptocurrency realm. Specializing in crafting comprehensive guides and troubleshooting solutions for various crypto wallets, as well as providing insights into cryptocurrency, trading, and investment strategies, Jacoby is a seasoned professional in the field.

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